Yesterday, we covered a story about pro players and content creators calling out Epic Games for failing to pay them their tournament winnings and Support-A-Creator earnings. You can take a look at the original story here.
On June 25, Epic Games reached out to us with a statement on the issue, clarifying why some of the prize money and Creator Code earnings have been held up. Below is the official statement from Epic Games on the matter.
Epic Games’ official response to FortniteINTEL
“Recently, we experienced delays to Competitive prizes due to two separate issues. The first issue was related to our DreamHack Anaheim event. Here, we encountered delays due to additional California state tax withholding that required manual processing of payments outside of our Hyperwallet payment system. All prizes for DreamHack Anaheim have been sent directly to player bank accounts. These prizes should be deposited in the respective winners accounts in the next few days. We apologize for the delay.
The second issue was related to overpayments for some prize winners of online cups due to a clerical error and required manual correction. Now that we have sorted out the overpayment issues, we are back on track to process prizes in a more timely manner.
Regarding Support-A-Creator payouts, there are two issues at play. The first relates to us running into obstacles as we transition to a new payment system, including bugs and delays. We appreciate Creators who have been patient as we make this transition and resolve those issues. Creators who are encountering issues should watch our Hyperwallet Account Activation tutorial or reach out to Support-A-Creator Player Support for assistance.
The second issue involves creators who have violated the terms of the Support-A-Creator program by scamming or defrauding players. Typically these individuals create social media material that falsely promises special benefits to players relating to a specific Support-A-Creator code. The players use the code but never receive the special benefits they were promised. When these accounts are detected or reported, we remove these creators from the program and do not pay out their fraudulent accounts. We take these violations seriously, and are looking at additional measures to prevent bad actors from abusing the program, up to and including potential legal action.”
There should be a more detailed blog post from Epic Games on the topic within the hour, giving more information on all of these issues. We’ll keep you updated as this story develops.
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